Customer Service

Contact Information for Water & Wastewater

  • Address: 214 Lake Shore Drive (PO Box 750), Alto, NM 88312
  • Phone: 575-336-4333
  • Pat Pillar, Billing and Customer Service
  • Rose Atchley, Billing and Customer Service
  • Rachel Muldowney, Office Manager
  • David Edington, District Manager

Contact Information for Solid Waste

  • Information pending

Automatic payment:

Enjoy the convenience and certainty of knowing that your Water or Fire Protection statement will be paid automatically when due.
Click here for Electronic Direct Bank Debit Authorization


Bills for water, wastewater, and solid waste service are prepared monthly. Residential and Commercial meters are read around the 1st of each month and bills are mailed shortly thereafter. Bills for Fire Protection are prepared and mailed on a quarterly basis.